Privacy Policy

At Rapiwa, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services, whether you're a developer, business, or individual around the world.

Information We Collect

We may collect the following types of information:

• Account Information: Name, email, company details, and payment information when you sign up.
• Usage Data: How you interact with our API, dashboard, and services.
• Device & Technical Data: IP address, browser type, device information, and logs.
• Communications: Messages you send to our support or via Rapiwa integrations for troubleshooting purposes.

We only collect what is necessary to provide and improve our services.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve Rapiwa services.
• Respond to your support requests and communicate important updates.
• Monitor usage and optimise the performance of our API and tools.
• Ensure security and prevent fraud.
• Comply with legal obligations.

We do not sell or rent your data to third parties.

Sharing Your Information

We may share your information with:

• Service Providers: For hosting, payment processing, analytics, and other operational needs.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

All partners and providers are contractually obligated to maintain confidentiality and comply with applicable privacy laws.

Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data.
• Opt-out of marketing communications.
• Restrict or object to certain processing of your data.

To exercise your rights, contact us at support@rapiwa.com.

Data Security

We use industry-standard security measures to protect your data. While no method is 100% secure, we are committed to safeguarding your information.

Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyse usage, and provide personalised content. You can manage your cookie preferences through your browser settings.

International Users

Rapiwa is a global service. Your data may be transferred to, stored, and processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws.

Children's Privacy

Rapiwa is not intended for children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or on our website. Please review this policy periodically.

Contact Us

If you have questions or concerns about your privacy, reach out to us at:

Email: support@rapiwa.com
Address: 131 Continental Dr, Suite 305, Newark, Delaware 19713, US.